Job Description
Job Description
We're looking for an enthusiastic and detail-oriented Assistant Manager to join our team at our Pekin, United States location (113 Radio City Dr.). As an Assistant Manager, you'll play a crucial role in driving operational excellence, supporting our team, and delivering exceptional customer experiences. This is an exciting opportunity to develop your leadership skills in a fast-paced, collaborative environment where your contributions directly impact our success.
- Lead and manage shift operations, ensuring smooth daily functioning and adherence to company standards
- Supervise, train, and motivate team members while fostering a supportive and inclusive work environment
- Interact professionally with customers and employees, maintaining a friendly demeanor and resolving concerns with empathy and transparency
- Handle money management responsibilities, including cash handling, reconciliation, and financial accuracy
- Answer phones, take orders, and provide outstanding customer service that exceeds expectations
- Manage inventory, stock rotation, and store cleanliness to maintain operational efficiency
- Make decisive decisions under pressure while maintaining analytical thinking and problem-solving approaches
- Schedule staff shifts and manage time management to optimize team productivity
- Perform physical tasks including lifting up to 25 pounds and general store maintenance
- Communicate transparently with upper management and team members regarding performance, goals, and operational challenges
- Implement training programs and provide constructive feedback to support employee development and growth
Qualifications
- Proven leadership experience with the ability to manage and motivate diverse teams
- Strong math and problem-solving skills with demonstrated financial acumen
- Excellent communication and interpersonal skills with a friendly, professional demeanor
- Diligent, responsible, and organized approach to work with strong attention to detail
- Proficiency in customer service with a genuine commitment to customer satisfaction
- Experience in shift management, scheduling, and operational oversight
- Ability to handle cash, reconcile registers, and manage financial transactions accurately
- Physical capability to lift up to 25 pounds regularly and perform standing duties for extended periods
- Conflict resolution and decision-making abilities in high-pressure situations
- Demonstrated ability to work collaboratively within a team-oriented environment
- Time management and multitasking skills to balance competing priorities
- Positive attitude, resilience, and flexibility in adapting to changing business needs
- Knowledge of store operations, inventory management, and food service industry (preferred)
Additional Information
What are we looking for?
The good news is we can teach you how to answer the phone and make a perfect pizza. But here are a few skills you should have to be a successful Assistant Manager:
•Experience leading a team; during your shift, you will manage a staff of anywhere from 3 to 30 people. You will need to use your stellar attitude and motivational skills to get them in the right place, at the right time and doing the right thing all while creating a great place to work.
•A clean driving record and the ability to pass a Motor Vehicle Record check. Safety is a priority for us and we want to make sure anyone we put on the road is safe to be there. You will also need access to reliable vehicle that is insured and have a valid driver's license
•A great role model - you're the person everyone will look to. From being on time for your shift, to having a great attitude to customers and co-workers and even how you dress - you have to have high standards for yourself and the rest of the team.
•Our stores are open 365 days a week. Yes, that's right even on the weekends and the holidays; that's when we are busiest! While you schedule is pretty flexible, you have to be willing to work when the team needs you the most.
•You have to be at least 18 years old.
You'll be working for a company that is fun and flexible. Not to mention, its work experience you will rely on for a long time to come. You've had our pizza delivered to you, now it's time to help up be the pizza delivery company in the world. Go on, boss, show us what you've got. Apply now!
Job Tags
Full time, Work experience placement, Flexible hours, Shift work, Weekend work