Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
This position is a key member of the corporate executive leadership team supporting a Senior Vice President, providing high-level strategic administrative and organizational support. The role requires independent judgement to prioritize conflicting needs, innovate, and find solutions to evolving situations. You’ll have the opportunity to excel in a collaborative, fast-paced environment.
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
• Safeguard confidential and sensitive information, demonstrating emotional intelligence to discern relevance and importance. Uphold the integrity of proprietary data, both internally and externally.
• Manage multiple active calendars concurrently, ensuring schedules are followed and respected. Adapt to fluid environments, adjusting calendars accordingly and removing logistical obstacles to allow executives to focus on strategic leadership.
• Arrange complex domestic and international travel, including accommodations, transportation, and itinerary creation. Anticipate travel needs, mitigate issues and collaborate with relevant resources to resolve concerns promptly. Ensure executive is properly briefed and has all necessary details and materials for meetings, presentations, etc.
• Interact professionally with executive management, internal and external partners, and community leaders. Meet and greet guests, representing the company with professionalism and courtesy.
• Evaluate and respond to or redirect inquiries, requests, and complaints from internal and external stakeholders. Monitor emails and correspondence, composing responses with attention to detail and accuracy.
• Take a lead role in planning and preparing meetings and events, including logistics, presentations, catering, and venue selection. Provide onsite support, proactively resolving unexpected concerns to ensure seamless executions.
Minimum Qualifications- Education & Prior Job Experience
• Bachelor’s degree in relevant field or equivalent experience/training
• 3+ years of experience in a prior Executive Assistant role supporting a Senior-level Executive
Skills, Licenses & Certifications
• Extensive knowledge of Microsoft Outlook
• Knowledge of Microsoft Office Suite to include Word, Excel, PowerPoint, etc.
• Proficient in basic administrative tasks such as expense reporting, time and attendance, supply management, invoicing, etc.
• Ability to be self-motivated with strong organizational skills, ability to prioritize work and meet deadlines
• Ability to demonstrate excellent analytical and problem-solving skills
• Ability to perform in a fast-paced environment, handle multiple tasks simultaneously
• You possess expert-level writing, editing, grammatical, and research skills
• Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
• Ability to secure appropriate airport authority and/or US Customs security badges, if applicable
Feel free to take advantage of all that American Airlines has to offer:
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
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