Job Description

• Shape the future of insurance with innovative ideas and technologies that improve the lives of millions of Australians
• Enjoy work-life balance with flexible working options, and well-being initiatives that prioritise your health
• Work with experienced and skilled colleagues who support and inspire one another to achieve collective success
Why join us?

Welcome to TAL. As a leading life insurer, we’ve been protecting Australians for over 150 years. Backed by Daiichi Life, we're driven by big ambitions and empower to create better products and services.

Together with our Partners, we’re helping millions of Australians live a life filled with choices, options, and freedoms. See the direct impact you make delivering support and financial security with care and expertise. Grow beyond expectations with diverse roles, global connections, and exclusive learning opportunities.

Work with passionate, bright and capable colleagues. Feel inspired by supportive leaders. Collaborate with heart, where flexibility, wellbeing and inclusivity is valued. Together, we're reimagining insurance.

So, bring a curious mind and an ambition to help us become the progressive, digitally enabled leading insurer.

At TAL, our Group Life & Retirement team plays a meaningful role in helping millions of Australians access life insurance through superannuation and build greater confidence for the future. Partnering with leading superannuation funds and teams across TAL, this role contributes to the continued strength, simplicity and integrity of the way we support our partners, members and customers. As TAL grows its retirement capability and responds to the evolving needs of Australians, this role helps create clear, consistent and sustainable ways of working that enable better outcomes across the business. It is an opportunity to be part of work that connects strong governance with real impact, supporting TAL’s broader purpose of protecting people and helping Australians live a life filled with choices, options and freedoms

This role can be based in Melbourne or Sydney.

In this role you will:


• Strengthen governance frameworks that clarify accountabilities and support effective decision-making across GL&R.


• Enhance assurance practices to ensure Group insurance policies are administered in line with obligations and partner expectations.


• Deliver clear insights from reviews that drive timely management action and continuous improvement.


• Coordinate partner review programs that support regulatory confidence and strong partner outcomes.


• Improve operational effectiveness by guiding stakeholders on practical, sustainable governance and process uplift.


• Support incident and breach responses that protect partner relationships and enable timely, coordinated outcomes.


• Bring experience in superannuation and/or Group Insurance, with a sound understanding of how the two sectors connect.


• Lead multiple projects or programs with confidence, helping deliver business change and improved ways of working.


• Use analytical thinking to identify opportunities, solve problems and support practical, evidence-based decisions.


• Build strong relationships across teams, communicating clearly with stakeholders at different levels.


• Stay organised and adaptable in complex environments, balancing priorities while maintaining quality and attention to detail.


• Knowledge of CPS230 and CPS234 obligation will be highly regarded 


TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce. We’re proud to be: 

• An Inclusive Employer – Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index 


• Diversity Champions – Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change 


• Reconciliation Advocates – Read our [Innovate Reconciliation Action Plan](


• We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals living with disabilities, people from culturally diverse backgrounds and the LGBTIQ+ community. 


• Need adjustments during the recruitment process? Let our team know by getting in touch with us [here](mailto:AccessandInclusion@tal.com.au)—we’re here to support you.


You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.

As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.

#LI-Hybrid

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately .

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