Remote Client Support Representative Job at SWEET CAROLINA TRAVELS, United Kingdom

  • SWEET CAROLINA TRAVELS
  • United Kingdom

Job Description

Job Description

We are looking for a motivated and detail oriented individual to join our remote team. In this role, you will assist clients with coordination, updates, and general support, helping ensure as smooth and positive experience - especially for those preparing for upcoming trips and experiences.

Key Responsibilities

  • Provide support via email, chat, and phone
  • Assist with updates, changes and general client inquiries.
  • Share helpful information related to upcoming plans and arrangements.
  • Follow up with clients prior to departure to ensure they feel prepared
  • Resolve concerns while maintaining a positive experience
  • Keep accurate records of client interactions

Ideal Candidate

  • Strong communication and people skills
  • Customer service experience is a plus
  • Organized and dependable 
  • Comfortable working remotely and managing tasks independently
  • Interest in travel, hospitality, or client experience preferred.

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