Service Advisor Assistant Join our Ford dealership team! We are looking for a friendly, organized, and customer-focused Service Advisor Assistant to support our Service Department and help provide an exceptional experience for every customer. What You’ll Do * Assist Service Advisors with daily customer and administrative needs * Greet customers and help direct them to the appropriate Service Advisor * Answer phones and schedule service appointments * Help coordinate vehicle drop-offs and pick-ups * Communicate with customers regarding service status and updates * Prepare and organize repair orders, paperwork, and customer information * Assist with warranty and service documentation * Coordinate with technicians, parts staff, and other dealership departments * Help maintain an organized and professional service reception area * Provide friendly, professional customer service throughout the service visit * Perform other duties as needed to support the Service Department What We’re Looking For
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